Documentation and Information Architecture
A synthesized list of key tasks related to structuring and maintaining an enterprise-level documentation management system.
- Harmonize content tools and automate distribution.
- Continually asses engineering systems and workflows and develop content pathways to customer facing documentation.
- Support SMEs to develop content themselves in a decentralized and collaboration focused manner.
- Apply technical English principles at the end of a release pipeline to ensure consistency and quality.
- Ensure the long term viability of content within a quality management system.
- Continually improve the user experience.