Documentation and Information Architecture

A synthesized list of key tasks related to structuring and maintaining an enterprise-level documentation management system.

  • Harmonize content tools and automate distribution.
  • Continually asses engineering systems and workflows and develop content pathways to customer facing documentation.
  • Support SMEs to develop content themselves in a decentralized and collaboration focused manner.
  • Apply technical English principles at the end of a release pipeline to ensure consistency and quality.
  • Ensure the long term viability of content within a quality management system.
  • Continually improve the user experience.

See also

A beginners guide to information architecture